Service: AI accommodation finder (futurestays.ai)
Effective date: 11 August 2026
1. General provisions
These Terms set out the rules for using the AI accommodation finder service, available at futurestays.ai, and constitute terms and conditions within the meaning of Article 8 of the Polish Act of 18 July 2002 on providing services by electronic means.
The service provider is WONDEL.AI Sp. z o.o., with its registered office in Warsaw, ul. Twarda 18, 00-105 Warszawa, entered in the register of entrepreneurs of the National Court Register (KRS) under number 0001029516, NIP 5252951298, REGON 524989057, e-mail address: .
Definitions:
Service — the AI accommodation finder web application together with its features;
User — a natural person using the Service, including without registration;
Consumer — a User who is a consumer within the meaning of Article 22¹ of the Polish Civil Code, as well as a natural person entering into a contract directly connected with their business activity where that contract is not of a professional nature for them;
Account — the set of the User's data in the Service; an Account may also be a temporary (guest) account, created automatically without registration;
AI Content — responses, documents, files and other materials generated by the artificial intelligence system in response to a User's prompt.
2. Type and scope of services
The Service Provider provides, free of charge, a service giving access to an assistant based on artificial intelligence, comprising in particular:
conducting a conversation with the assistant and receiving AI Content,
saving and reviewing conversation history,
uploading files for analysis and creating and downloading documents,
sharing a selected conversation by means of a public link,
remembering the User's preferences between conversations (for registered Users).
The scope of the available features and AI models may differ between the Service Provider's individual services and may change over time.
The Service Provider may introduce usage limits (e.g. a daily number of messages), in particular for temporary accounts, in order to ensure the stability of the service.
3. Technical requirements
To use the Service you need: a device with internet access, an up-to-date version of a web browser with JavaScript and cookies enabled and — in the case of registration — an active e-mail address. The Service Provider is not liable for the Service functioning incorrectly as a result of these requirements not being met.
4. Conclusion and termination of the contract
The contract for the provision of services by electronic means is concluded when use of the Service begins (temporary account) or when an Account is registered, and is concluded for an indefinite period.
The User may terminate the contract at any time by deleting the Account in the user menu ("Delete account"). Deletion of the Account results in the permanent deletion of conversations, documents and uploaded files on the terms described in the Privacy Policy.
The Service Provider may terminate the contract subject to a 14-day notice period for important reasons, in particular where the provision of the service is discontinued, and without a notice period — in the event of a gross breach of these Terms by the User, following a prior unsuccessful demand to cease the breaches.
5. Rules of use. Prohibition on providing unlawful content
The User is subject to a prohibition on providing content of an unlawful nature (Article 8(3)(2)(b) of the Polish Act on providing services by electronic means).
In particular, it is prohibited to:
use the Service to infringe the rights of third parties, including copyright and personal rights,
enter content inciting violence, discrimination or the commission of a criminal offence,
attempt to circumvent the safeguards of AI models and use the Service to generate content prohibited by law,
carry out automated data harvesting (scraping), place a load on the infrastructure beyond ordinary use, or conduct penetration tests without the Service Provider's consent,
impersonate other persons and enter third parties' personal data without a legal basis.
The User is responsible for the content they enter into the Service and for the consequences of using AI Content outside the Service.
6. Content generated by artificial intelligence
The Service is an artificial intelligence system intended to interact directly with natural persons. You are talking to an AI system, not to a human being — we inform you of this in the interface in accordance with Article 50 of Regulation (EU) 2024/1689 (the AI Act).
AI Content may be untrue, incomplete, out of date or misleading. The User undertakes to verify AI Content independently before using it, in particular where it concerns health, finances, legal matters or safety.
AI Content does not constitute legal, medical, financial, tax or any other professional advice and does not replace consultation with an appropriate specialist. Information about products, prices, availability or the terms of offers presented by the assistant is indicative only and requires confirmation with the provider of the given service before making a purchase or booking.
AI Content is labelled in the Service interface, and generated files contain information that they were generated by artificial intelligence.
The Service Provider does not guarantee that the assistant will give an identical response to an identical prompt.
7. Intellectual property rights
Content entered by the User remains the User's property. The User grants the Service Provider a non-exclusive, royalty-free licence to use it solely to the extent necessary to provide the service (including transferring it to AI model providers in order to generate a response).
The Service Provider claims no rights to AI Content generated in response to a User's prompt. The extent to which AI Content is protected by copyright follows from the law and from the terms of the model providers — the User uses it at their own risk, in particular where they use it commercially.
The Service, its interface, designations and software are protected for the benefit of the Service Provider.
8. Liability
The Service Provider provides the service with due care but — to the extent permitted by law — does not guarantee the uninterrupted and error-free availability of the Service or the fitness of AI Content for a particular purpose.
The Service Provider is not liable for damage resulting from the use of AI Content without verifying it, from the unavailability of third-party providers' services, or from force majeure.
The limitations of liability neither exclude nor limit the Consumer's rights arising from mandatory provisions of law, including liability for damage caused intentionally.
9. Complaints
Complaints concerning the operation of the Service may be submitted to .
A complaint should contain the User's identification (the e-mail address associated with the Account), a description of the problem and the expected way of resolving the matter.
The Service Provider examines a complaint within 14 days of receiving it and informs the User of the outcome at the e-mail address from which the complaint was sent. A failure to respond within that period means that the complaint is upheld.
10. Withdrawal from the contract by a Consumer
A Consumer may withdraw from a distance contract within 14 days without giving a reason, by submitting a statement to .
Because the service consists in the supply of digital content and is performed immediately after the contract is concluded, the right of withdrawal expires if the Consumer has given prior express consent to performance beginning before the withdrawal period expires and has acknowledged the loss of that right (Article 38(13) of the Polish Consumer Rights Act). Starting to use the assistant is equivalent to giving such consent.
Irrespective of the above, the Consumer may delete the Account at any time (section 4.2).
The Consumer may use out-of-court means of handling complaints and pursuing claims, including the assistance of a municipal or district consumer ombudsman and the EU ODR platform: .
11. Personal data and cookies
The rules for processing personal data are described in the , and the rules for using cookies in the .
12. Changes to the Terms
The Service Provider may amend these Terms for important reasons, in particular a change in the law, in the scope of the services or in the technical requirements.
The Service Provider will give notice of an amendment in the Service at least 14 days before it enters into force. A User who does not accept the changes may delete their Account before that date, which is equivalent to termination of the contract.
13. Final provisions
The governing law is Polish law, subject to the proviso that a Consumer retains the protection arising from mandatory provisions of the law of the country of their habitual residence.
In the event of discrepancies between the language versions of these Terms, the Polish version prevails.
These Terms are made available free of charge at /terms in a manner enabling them to be obtained, reproduced and recorded.